If you encounter any issues with your order, such as missing items, receiving incorrect items, or damaged products, please use the request form below to notify us. Include the following details:
- A photograph of the items you did receive.
- A picture of the label on the package.
Our team is here and ready to assist you in resolving these issues promptly!
For our international customers (Canada, Europe, Australia and New Zealand), please be aware that sometimes orders may need to be picked up from your local post office. In such cases, shipping time might be prolonged. Our customer service team will reach out to you personally via email to provide further instructions and assistance.
We appreciate your understanding and are committed to providing you with the best possible service.